Terms & Conditions

Last updated: 15 August 2026

These Terms & Conditions govern your use of the Branek website (branek.co.uk) and any services we provide. By using our site or engaging our services, you agree to these terms. If you do not agree, please do not use our site or services.

Section 1: About Us

Branek is a small AI-services agency based at Chester, Cheshire, United Kingdom. You can contact us at [email protected].

Section 2: Our Services

We design, build, and configure AI receptionists, booking systems, and related digital tools for small businesses. Any quote, proposal, or scope of work we share is subject to written agreement between you and us. The specifics of each engagement (deliverables, timelines, fees, ongoing support) will be set out in that written agreement.

Section 3: Use of Our Website

You agree to use our website only for lawful purposes. You must not use the site in any way that breaches applicable laws or regulations, or that could damage, disable, or impair our site or interfere with any other person's use of it. You must not attempt to gain unauthorised access to our site or any related systems.

Section 4: Bookings and Enquiries

When you book a demo or submit an enquiry through our website, you are asking us to contact you. Booking a demo does not create a binding contract for services. A contract for paid services only comes into effect once we have both agreed in writing on scope, fees, and payment terms.

Section 5: Fees and Payment

All fees, payment terms, and refund conditions will be set out in the individual written agreement for each engagement. Any figures shown on our website are indicative only and do not constitute an offer or a binding quote.

Section 6: Intellectual Property

All content on our website (text, graphics, logos, images, and code) is owned by Branek or licensed to us and is protected by UK and international copyright and trademark laws. You may view and print pages for your own personal use, but you may not otherwise copy, modify, distribute, or use our content without our prior written permission.

Section 7: Third-Party Links and Services

Our website and services may include links to or integrations with third-party platforms (for example, GoHighLevel for our website and CRM). We are not responsible for the content, policies, or practices of those third parties. You use them at your own risk and subject to their own terms.

Section 8: Disclaimers and Limitation of Liability

Our website and any free content are provided on an "as is" basis. To the fullest extent permitted by law, we exclude all warranties, conditions, and representations (express or implied) about the accuracy or completeness of the information on our site. Nothing in these terms limits or excludes our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited or excluded under UK law. Subject to that, our total liability to you in connection with our website or free content is limited to £100.

Section 9: Changes to These Terms

We may update these Terms & Conditions from time to time. The "Last updated" date at the top will show when the most recent version was published. Continuing to use our site after changes are posted means you accept the updated terms.

Section 10: Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any dispute relating to them will be subject to the exclusive jurisdiction of the courts of England and Wales.