Privacy Policy

Last updated: 15 August 2026

This Privacy Policy explains how Branek ("we", "us", "our") collects, uses, and protects your personal data when you use our website (branek.co.uk) or our services. We are committed to protecting your privacy in accordance with the UK GDPR and the Data Protection Act 2018.

Section 1: Who We Are

Branek is a small AI-services agency based in the United Kingdom. For any questions about your data or this policy, contact us at [email protected].

Section 2: Information We Collect

We collect information you provide directly to us when you fill in a contact form, book a demo, or call us. This includes your name, email address, phone number, city, and any other details you choose to share. We also collect basic technical data (IP address, browser type, pages visited) via standard website analytics and cookies.

Section 3: How We Use Your Information

We use your data to respond to your enquiries, arrange and deliver demos, provide the services you request, send you administrative communications about our services, and improve our website. We rely on your consent (for marketing) and legitimate interests (for responding to enquiries and running our business) as our legal bases.

Section 4: Cookies

Our website uses essential cookies to function and optional analytics cookies to help us understand how visitors use the site. You can accept or reject non-essential cookies via our cookie banner. You can also control cookies through your browser settings.

Section 5: Sharing Your Information

We do not sell your data. We share it only with trusted service providers who help us operate our business (for example, our website and CRM platform, GoHighLevel), and only to the extent necessary. These providers are bound by confidentiality and data-protection obligations.

Section 6: International Transfers

Some of our service providers may be located outside the UK. Where this is the case, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses) so your data remains protected.

Section 7: How Long We Keep Your Data

We keep your personal data only for as long as necessary for the purposes we collected it, or as required by law. Contact enquiries are typically retained for up to two years, unless you become a client, in which case we retain data for the duration of our relationship plus a reasonable period afterwards for legal and accounting purposes.

Section 8: Your Rights

Under UK GDPR you have the right to access, correct, delete, or restrict the processing of your personal data, the right to data portability, the right to object to processing, and the right to withdraw consent at any time. To exercise any of these rights, email [email protected].

Section 9: Security

We use appropriate technical and organisational measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Section 10: Complaints

If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

Section 11: Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top will reflect the most recent version. Please review this page periodically for any changes.