Answer every call, even when you’re up a ladder with both hands full
Between fault-finding, board changes and being three metres up in a loft, you can’t stop for every call. Branek’s AI receptionist answers in your company’s name, works out what the caller needs, and books it into your diary — so the landlord chasing an EICR or the homeowner with a dead ring main gets booked in, instead of ringing the next electrician on the list.
The calls electricians miss are often the best jobs
The phone always rings at the worst moment — mid-test, working on a live board, or driving to the next call. But those callers include landlords who need EICR certificates across a portfolio, homeowners booking an EV charger install, and letting agents lining up remedial work. When you can’t answer, they don’t wait — they scroll to the next electrician. Missed calls quietly become someone else’s regular clients.
How Branek answers the phone for you
A real conversation, 24/7
The AI receptionist picks up every call — including the evenings and weekends when fault call-outs spike — and speaks naturally using your business name, instead of sending people to a voicemail they won’t leave.
It asks the questions an electrician would
It works out whether it’s a fault, an installation or a certificate, whether there’s a safety issue like a burning smell or a tripping RCD, the property type and postcode, and whether it’s domestic or commercial — so the job reaches you properly qualified.
It books the work or escalates the urgent stuff
Routine work — an extra socket, a consumer unit upgrade, an EICR booking — goes straight into your calendar. Anything that sounds like a genuine safety risk can be flagged and passed to you right away, on the rules you set.
The calls Branek handles for electricians
Emergency and fault call-outs
Total power loss, circuits that keep tripping, burning smells and scorched sockets — the calls where speed of response wins the job.
Certificates and inspections
EICRs for landlords and letting agents, PAT testing enquiries and remedial-work quotes, captured with the property details you need.
Installations
EV chargers, consumer unit and fuse board upgrades, rewires, and extra sockets or lighting — qualified and booked into a slot that suits you.
Commercial and out-of-hours
Business and after-hours enquiries that would otherwise wait in voicemail are answered, logged and ready for you first thing.
Simple pricing, built for a trades business
Branek Hub costs £99, £199 or £349 per month, billed monthly with no setup fee. The AI receptionist sits inside the AI Pro plan and includes 300 receptionist minutes each month — enough to cover the calls slipping past you now. There’s no long tie-in, and you can watch it handle calls before you decide.
Book a free demoSee how it would answer your calls
Choose a time and we’ll walk you through exactly how Branek would answer, qualify and book your electrical enquiries.
Electricians’ questions, answered
Can it tell an emergency from a routine job?
Yes — you set the rules. Callers describing a safety issue, like a burning smell or a board that won’t stay on, can be flagged and sent to you immediately, while a quote for extra sockets is simply booked into a suitable slot.
Will it handle landlord and letting-agent calls?
It’s well suited to them. It can capture the number of properties, the addresses and what’s needed — an EICR, remedial work, or both — so portfolio enquiries arrive ready for you to schedule.
Do I have to change my number or setup?
No. Branek works with your existing phone number, so there’s nothing to change on your van, website or business cards.
Branek — AI receptionists, booking systems and websites for UK trades.
Based in Chester, Cheshire. Serving trades businesses across the UK.
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